Bravecto Receptionist Rewards Terms & Conditions
Bravecto® Rewards Program
[“Rewards Program”]
Terms and Conditions
- The Rewards Program is conducted by Intervet (Pty) Ltd, Registration Number 1991/006580/07 known as MSD Animal Health.
- Program Duration: The Bravecto® Rewards program is valid from December 1st of each year until November 30th of the following year. Any unredeemed points visible on the program website at the end of the year will be carried over to the next year. Claim forms submitted for the respective year by November 30th will be verified and points allocated. Claim forms cannot be backdated to previous years.
- Earning Brave-Points:
- Veterinary and pet retail staff earn 3 Brave-Points for each unit of Bravecto® product sold within their practice or retail space. (1 Bravecto® unit = 3 Brave-Points).
- Completing educational training modules on Bravecto® and other MSD Animal Health products. To qualify for 50 Brave-Points, staff must achieve a passing score of above 80% on the modules. (1 module = 50 Brave-Points).
- Veterinary and Pet Retail staff can earn additional Brave-Points by issuing stamps to pet owners through the Bravecto® loyalty app. Each stamp issued is equivalent to 1 Brave-Point. (1 Bravecto® unit = 1 Brave-Point). Make sure to include the staff name within the invoice/name field on the loyalty app portal for the name to be reflected on the Bravecto® stamp reports.
- Spend Minimums:
- The minimum points required for a Rewards Card redemption is 50 points for R50.
- 1 free unit of any Bravecto® presentation is 200 points. Note that this unit can’t be used to resell and only valid for personal use on own pets.
- 1 free Bravecto® golf shirt is 250 points.
- Khula Course points structure:
- Khula Inhalation Anaesthetics Veterinarian course: 175 points required
- Khula Inhalation Anaesthetics Vet Nurse course: 175 points required
- Khula AHT Study Group Premium course: 2200 points required
- Khula AHT Study Group Core course: 3500 points required
- Khula Receptionist Masterclass course: 1580 points required
- Confirmation of Units Sold: Veterinary Practice or Pet Retail Staff must upload log sheets, invoices, or summary sheets from their practice management system as confirmation of units sold. This can be done on the redeem page on the website.
- Verification of Sales for Points Allocation: Brave-Points will be reflected on your Bravecto® Rewards account once the Bravecto® management team verifies your log sheets, invoices, or summary sheets from their practice management system. This verification process confirms the units sold and ensures accurate points allocation. Points will be reflected on your account on the Bravecto® Rewards website. Note that this verification can take up to 15 working days.
- Allocation of a Rewards Card: A Rewards Card will be allocated to either a practice or receptionist(s)/staff of choice. Cards need to be registered on the website to activate. The card will be delivered by your agent during their next visit to the practice. If a staff member leaves the practice and/or pet retail store, the card must remain with the practice and/or pet retail store and be handed over to the replacement staff member. Updated details must be provided via the register card section on the website. Lost or stolen cards will be replaced, with the cost of R50 (Fifty Rand) to be covered by the practice or staff member.
- Delivery of Free Units of Bravecto® Presentation: Free units of any Bravecto® presentation will be delivered during the next visit of your representative to your practice. Note that this free unit is for personal use only. If you choose free stock, the Bravecto® Marketing team will verify your redemption and send your stock with your agent on their next visit.
- Responsibility for Reward Allocation: The practice will be responsible for deciding which staff member will receive the selected reward. This initiative aims to reward the entire practice and staff for their efforts in educating pet owners about Bravecto®.
- Rewards Card Expiry and Usage: Allocated Rewards Cards are valid for 36 months and can be used anywhere in South Africa where MasterCard is accepted. Balance inquiries can be made through various methods, such as visiting the Inrewards website, sending an SMS, or calling the provided numbers.
- Accessing and Managing Your Rewards: Login to www.bravectorewards.com to access and manage your Bravecto® Rewards. You can reset your password, change your details, update your profile, and redeem your points through the provided online platform.
- Rewards Program Consent: By signing up for this program, each user consents to the recording, use, and reuse of their voice, actions, likeness, name, appearance, and biographical material (collectively “Likeness”) by MSD Animal Health and its affiliates, in connection with the Rewards Program. MSD Animal Health may use all or any part of the User’s Likeness and may alter or modify it as required. The User assigns to MSD Animal Health the content developed and generated as a result of participation in the Rewards Program. The User agrees that MSD Animal Health may use the User’s Likeness and the content in connection with promotion, publicity, and marketing of the Rewards Program. The User releases MSD Animal Health from any liability arising out of the use of the User’s Likeness, video/text/photo, and/or content. The User affirms that all actions and statements made are their own and truthful. The User agrees not to make any claim against MSD Animal Health as a result of the use of their Likeness, video/text/photo, and/or content.
- Privacy Policy: Please read the MSD Animal Health Privacy Policy here: https://www.msdprivacy.com/za/en/